Basic Hygiene Measures for the Prevention of Spread of Corona Virus SARS-COV-2

• Information and Documentation of the Quality Management System ISO 9001: 2015

• Requirements and application of BRC Food Safety Management System
• Requirements and application of the German IFS Food Standard
• ISO 22000: 2005 (Information and Documentation of Food Safety Management System)
• FSSC/FS 22000- (Food Safety System Certification standard)
• BRC Issue 7- Safety and Quality Food Standard of the British Retail Consortium
• FSA - Food Allergen Management System
• Basic Food Hygiene
• Food Labelling
• Allergens and Food Protection Measures

• Introduction and Risk Assessment Methodology at the Workplace
• Written Occupational Risk Assessment
• ISO 45001:2018 Occupational health and safety management systems
• Safe Use of a Forklift Counterweight
• Folding Hydraulic Engine Crane
• Pallet Safety (Reach truck)
• First Aid at Work
• Basic Cardiopulmonary Resuscitation (CPR) – How to use an Automated External Defibrillator (AED)

• Information and documentation of the Road Safety Management System according to the requirements of the
• International Standard ISO 39001: 2015
• ADR (Carriage of Dangerous Goods)

• GDPR - General Data Protection Regulation
• DPO EXECUTIVE - Data Protection Officer Executive Training Program

• ISO 27001- Information Security Management System
• ISO 22301 / BS 25999 - Business Continuity Management System
• ISO 20000 - IT Service Management System

• ISO 14001 - Environmental Management System
• ISO 5001 / EN 16001 – Energy Management Systems
• Eco Label - Environmental Product Declaration
• EMAS - European Environmental Management System (Community Eco - Management and Audit Scheme)
• Environmental Impact Assessment Study

• Certified ISO 22000 Food Safety Management System Lead Auditor Training
• Course
• Certified ISO 9001 Quality Management System Internal Auditor Course
• Certified OHSAS 18001 Health and Safety at the Workplace Management System
• Auditor Training Course
• Certified ISO 14001 Environmental Management System Auditor Training Course

• Induction Programmes (Bespoke)
• Basic Hospitality Training Programme
• Sales Training (Selling Skills and Techniques)
• Business Ethics and Social Responsibility (Code of Conduct, Diversity, Health and Safety, Environmental Awareness, Disability Awareness)
• Hospitality Management Training Programmes for Managers and Supervisors
• Soft Skills Training (Effective Communication, Emotional Intelligence, Teamwork, Cultural Sensitivity)
• Handling Customer Complaints
• Language Courses (Hospitality English, Intensive Russian Course for the Hospitality Industry)

• Warehouse Organization – Materials Management
• Product and Material Coding Systems, Methodologies and Technologies
• Business Logistics
• Organization of Business Logistics
• Inventory Management
• Organization and Coordination of Inventory
• Collection and Processing of warehouse orders
• Inventory Management (Level II)

• Train-the-trainer workshops

• Measuring performance of online promotions
• Increasing sales and strengthening customer relationships through email communication
• Optimizing business presence in Social Networks - Social Media Optimization

• Microsoft Word
• Microsoft Excel (Basic & Advance)
• Microsoft PowerPoint
• Manage Files and Folders
• Internet email (Outlook)

• Sales Techniques
• Sales Management
• Sales Process Optimization
• Customer-centric Sales Training
• Key Customer Account Management
• Customer Relationship Management (CRM)
• Strategic Customer Management and Negotiation
• Planning and Sales Organization Workshop
• Modern Sales Management
• The Effective Salesman
• Effective Debt Collections and Satisfied Customers
• Sales Performance Improvement
• Quality Customer Service
• Designing Effective Service Routes
• Development of Operational Planning Workshop
• Workshop for Developing an Operation Plan

ISO 26000:2010 - Corporate Social Responsibility

• Leadership and Motivation
• Best Practices for Assessing Human Resource
• IiP (Investors in People)
• Designing Performance Measurement Tools
• Effective Task Assignment
• Leadership for Achieving Operational Excellence Results
• Problem Solving and Decision Making
• High Performing Teams
• Linking company objectives to departments, groups and individuals
• Basic Management Principles
• Coaching with passion
• Professional Complaint Handling/ Management
• Evaluation system development and personnel development Workshop
• Organizational Structure and Internal Restructuring
• Rewards and incentives
• Achieving Results through People
• Processes for Performance Improvement
• Team Building
• Project Management
• Soft Skills
• Change Management program and reconstruction Plan
• The upgraded role of the secretary

• Marketing Planning Strategy
• Marketing Plan
• Evaluation Models and Strategic Plan Design
• Strategic development of new products / services